Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing key customer relationships and driving revenue growth through up-selling and cross-selling for a cloud-based dental platform with an accent on product penetration and organizational health. Focus on building stakeholder trust, analyzing product usage data, and identifying expansion opportunities to meet quota targets.

Location: Hybrid schedule preferred in Irvine, CA; Atlanta, GA; or Phoenix, AZ

Salary: $67,000 – $84,000 Annually

Company

hirify.global is the fastest-growing provider of cloud-based, AI-powered dental practice management solutions for DSOs and multi-location groups.

What you will do

• Develop and maintain strong relationships with key stakeholders to foster trust and loyalty.
• Analyze customer feedback and usage data to optimize organizational health and engagement.
• Identify and execute up-sell and cross-sell opportunities to meet or exceed quota targets.
• Understand client business needs and pain points to drive further product adoption.
• Generate referrals from satisfied clients to expand the customer base.
• Provide updates on new features and industry trends to benefit client business.

Requirements

• 2-4 years of experience in account management or a related field.
• Prior experience in a SaaS environment is required.
• Experience using CRM software and other relevant tools to manage accounts.
• Strong communication and interpersonal skills for building client rapport.
• Bachelor’s degree in Business, Marketing, or a related field (preferred).

Nice to have

• Dental SaaS experience.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• Financial security via 401(k) with company match, HSA, and FSA.
• Generous time off including FTO/Vacation, sick time, and 11 paid holidays.
• Employee Well-Being program and Volunteer Time Off.
• Corporate culture centered on collaboration, empathy, accountability, trust, and ambition.