Account Manager, Strategic Accounts

Location: Hybrid schedule preferred in one of the office locations: Irvine, CA; Atlanta, GA; or Phoenix, AZ.

Salary: $67,000–$84,000 annually, with eligibility for variable pay as part of the total compensation package.

Company

hirify.global develops cloud-based, AI-powered dental software for practice management, imaging, revenue cycle automation, DSOs, and multi-location dental groups.

What you will do

• Manage relationships with key stakeholders at strategic customer accounts and serve as the primary point of contact.
• Analyze customer feedback and product usage data to increase engagement and improve organizational health.
• Identify and execute up-selling and cross-selling opportunities while meeting or exceeding quota targets.
• Understand customer business needs, goals, and pain points to expand adoption of products and services.
• Generate referrals from satisfied clients and maintain accurate records of interactions, sales, and performance data.
• Stay informed about product updates, enhancements, industry trends, and best practices, and communicate relevant developments to clients.

Requirements

• 2–4 years of experience in account management or a related field.
• Previous experience in a SaaS environment.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Excellent organizational skills and attention to detail.
• A proactive approach to identifying and addressing client needs and opportunities.
• Comfort using CRM software and other relevant tools to manage accounts and track performance.

Nice to have

• Experience with dental SaaS.
• Bachelor’s degree in Business, Marketing, or a related field.

Culture & Benefits

• Collaborative, empathetic, accountable, trustworthy, and ambitious working culture.
• Medical, dental, and vision insurance, plus telehealth services.
• Health Savings Account, Flexible Spending Accounts, life and AD&D insurance, and short- and long-term disability coverage.
• 401(k) with matching, FTO or vacation, sick time, and 11 paid holidays.
• Employee well-being program, volunteer time off, employee referral program, and additional voluntary benefits.