Account Manager

TL;DR

Account Manager (Expansion): Own and execute the expansion motion for a defined book of strategic enterprise accounts, driving upgrade and consolidation opportunities through 3–6 month deal cycles with an accent on end-to-end commercial conversations, quota-carrying revenue outcomes, and data-driven partnership with Customer Success. Focus on identifying net-new expansion opportunities, negotiating contract changes, and maintaining accurate Salesforce pipeline and forecasting visibility.

Location: Remote-first (continental U.S.). Occasional travel for customer meetings or company offsites; no specific time zone requirement.

Salary: $98,000–$98,001 + offers equity; $42,000–$42,001 commission

Company

hirify.global provides an end-to-end video platform for businesses to create, host, share, and analyze videos and webinars.

What you will do

• Execute the expansion motion for strategic accounts by identifying and closing upgrade and consolidation opportunities across 3–6 month deal cycles.
• Lead commercial conversations end-to-end for upgrades, plan expansions, and contract changes from identification through signed agreement.
• Partner with Customer Success Managers on jointly owned enterprise accounts, bringing commercial expertise to relationships CSMs build.
• Prospect proactively into unmanaged and lightly managed accounts using usage data, intent signals, and outbound prospecting to create net-new pipeline.
• Maintain opportunity tracking, pipeline forecasting, and account documentation in Salesforce.

Requirements

• Proven success generating and closing expansion revenue from an existing book of business (quota-carrying post-sales or account management experience, not just renewals).
• Experience navigating enterprise deal cycles with procurement involvement, multi-stakeholder buying groups, and 3–6 month close timelines (200+ employee accounts).
• Strong negotiation skills and commercial instincts to own upgrade and contract conversations end-to-end.
• Ability to partner effectively with Customer Success (AM–CSM relationship is central to success).
• Some experience with cold outbound or self-sourced prospecting to build pipeline when needed.
• Salesforce proficiency for opportunity management, forecasting, and account documentation.

Nice to have

• Comfort using AI tools in daily workflow; curiosity about how tooling can make you faster and more effective.

Culture & Benefits

• Remote-first culture with work from anywhere in the continental U.S., plus occasional travel for meetings and offsites.
• Competitive compensation with employee stock options and uncapped accelerators (strong performers can earn above OTE).
• Fully paid healthcare, dental, and vision insurance premiums (including family plans), plus pre-tax FSA and Dependent Care Account.
• 401k with 3% company contribution regardless of employee contribution (Roth 401k available).
• 16 weeks of paid parental leave and Flexible Time Off.
• Annual professional development stipend and a new hire bonus for home office setup; pet insurance discount.

Hiring process

• Interviews to evaluate expansion/account management experience, enterprise deal execution, and fit with AM–CSM partnership.
• Discussion of Salesforce usage, forecasting approach, and how you use AI tools in your workflow.