Service Account Manager - Wear (Industrial Sales)

TL;DR

Service Account Manager - Wear (Industrial Sales): Driving sales growth of wear parts products throughout North America with an accent on strategic key account management and aftermarket business growth. Focus on developing customer relationships, optimizing equipment reliability through wear parts solutions, and executing regional sales strategies.

Location: Muncy, PA, US. Legal status to work in the United States is required. Travel within the region is required (50-70%).

Company

hirify.global is a global leader providing innovative engineering solutions in the environment and energy sectors, focusing on high-efficiency industrial technologies.

What you will do

• Develop and execute regional sales strategies for wear parts, including pellet mill dies and roll shells.
• Manage and grow strategic key customer accounts throughout North America.
• Conduct regular customer site visits to evaluate operating conditions and assess wear patterns.
• Collaborate with internal engineering, manufacturing, and service teams to ensure timely order execution.
• Analyze market conditions and competitor activity to identify growth opportunities and improve positioning.
• Deliver technical presentations and customer education programs related to wear parts solutions.

Requirements

• 5+ years of experience in industrial or aftermarket sales environments.
• Proven success in technical or consultative sales roles within industrial manufacturing.
• Strong negotiation, presentation, and interpersonal communication skills.
• Proficiency with CRM software and Microsoft Office applications.
• Valid driver’s license and ability to travel extensively (50-70%) throughout North America.
• Legal status to work in the United States.

Nice to have

• Direct experience with pelleting equipment or related wear parts products.
• Industry experience in feed, biofuel, or grain processing.
• Technical knowledge of pelleting processes and equipment performance optimization.
• Bachelor’s degree in Business, Engineering, or Industrial Technology.

Culture & Benefits

• Flexible hybrid work model combining in-office and remote work.
• Comprehensive benefits package including a company-matched retirement plan and Health Spending Account.
• Paid maternity and parental leave program.
• Competitive paid-time-off policies including vacation, holidays, and sick days.
• Financial support for professional development and certifications.