Service Account Assistant

TL;DR

Service Account Assistant (Administration): Supporting client accounts and day-to-day operations with an accent on account coordination and administrative support. Focus on maintaining accurate documentation, managing client communications, and optimizing operational efficiency.

Location: Must be based in Hartford, CT, USA

Company

hirify.global specializes in helping businesses strengthen their market presence through innovative marketing strategies, brand positioning, and customer-focused solutions.

What you will do

• Assist with the management and maintenance of client accounts and ensure smooth day-to-day operations.
• Prepare, update, and organize account documentation and records to ensure information remains accurate.
• Support communication between clients and internal departments, responding to inquiries in a timely manner.
• Coordinate scheduling for meetings, appointments, and follow-up communications.
• Generate reports and maintain data tracking systems.
• Contribute to process improvements to enhance efficiency and client satisfaction.

Requirements

• Experience in account coordination and administrative support.
• Strong customer service skills and ability to handle client communications professionally.
• Proficiency in data entry and record management.
• Excellent organizational and time management skills.
• Ability to collaborate effectively within a team environment.
• Strong problem-solving and interpersonal skills.

Culture & Benefits

• Competitive salary with opportunities for career advancement and professional development.
• Supportive and collaborative work environment with comprehensive training and onboarding.
• Paid time off and company-recognized holidays.
• Stable full-time position in a modern and professional workplace.