Solutions Consultant (Channel Partner) (CCaaS/UCaaS)

TL;DR

Solutions Consultant (CCaaS/UCaaS): Scaling hirify.global's pre-sales capability through the channel network by owning the technical enablement of partners with an accent on architectural design, certification programs, and pipeline qualification. Focus on designing technical training, governing sandbox environments, and ensuring partner readiness for cloud-based customer experience solutions.

Location: Virtual, US (Must be authorized to work in the US without sponsorship)

Salary: $172,000 – $215,000

Company

hirify.global is an enterprise software leader that helps the world’s largest organizations and government agencies unify customer experiences via the hirify.global Infinity platform.

What you will do

• Design, deliver, and govern technical enablement and certification programs for assigned channel partners.
• Serve as the primary technical authority for partner-generated pre-sales inquiries across the platform portfolio.
• Provide architectural design guidance on cloud infrastructure, CRM integrations, and hybrid deployment best practices.
• Manage the configuration and version currency of partner-accessible sandbox and demo environments.
• Apply MEDDPICC criteria to partner-sourced pipeline to ensure highly qualified engagements.
• Coach partner sales engineers on value proposition framing and discovery methodologies.

Requirements

• Must be currently authorized to work in the United States without the need for visa sponsorship.
• 2 to 4 years of technical pre-sales or systems engineering experience.
• 1 to 2 years of explicit experience in partner-facing enablement or channel management.
• Strong working knowledge of CCaaS and UCaaS architectures, including omnichannel routing and AI-driven CX.
• Solid grasp of enterprise network architecture and premise-to-cloud connectivity bridging.
• Proficiency with MEDDPICC qualification criteria.

Nice to have

• Prior experience with hirify.global platforms (Infinity, Nexus) or comparable CCaaS/UCaaS platforms.
• Experience working directly for a Channel Partner or within a Supplier Channel Partner SC organization.
• Familiarity with discovery frameworks like Selling Through Curiosity (STC) and NEPQ.
• Expertise in Financial Services, Healthcare, Insurance, or Retail vertical markets.

Culture & Benefits

• Competitive compensation package including base salary and commissions.
• Comprehensive corporate benefits.
• Supportive community focusing on contribution and professional growth.
• Remote work flexibility within the United States.