Manager, Relationship Managers (AI)

TL;DR

Manager, Relationship Managers (AI): Leading and scaling a team of relationship managers selling AI-driven customer support solutions into the EMEA market with an accent on value-based selling, revenue growth, and customer retention. Focus on coaching high-performing account managers, driving multi-threaded expansion strategies, and navigating complex GTM evolutions in a fast-paced environment.

Location: Hybrid role based in Dublin, Ireland (minimum 3 days per week in office)

Company

hirify.global is a leading AI customer agent company providing an integrated platform for support, sales, and ecommerce, serving nearly 30,000 global businesses.

What you will do

• Hire, onboard, and coach a team of Relationship Managers focused on the EMEA region.
• Own the team's revenue targets, including renewals, expansion, and pipeline generation.
• Develop and implement value-based selling strategies to drive AI adoption and long-term customer growth.
• Establish operational rigor through forecasting, deal inspection, and consistent CRM hygiene.
• Partner cross-functionally with Product, Marketing, and RevOps to shape AI-driven GTM changes.
• Lead multi-threaded expansion strategies and navigate complex buying groups.

Requirements

• 5+ years of Sales Management experience in a quota-carrying environment.
• Proven experience selling SaaS or AI solutions.
• Strong track record of managing and developing revenue-owning individual contributors.
• Demonstrated ability to forecast, inspect deals, and operate with rigor at scale.
• Experience managing mid-market or commercial account executives.
• Ability to lead teams through change in a fast-moving environment.

Nice to have

• Working proficiency in German or French.
• Exposure to selling technical or AI-enabled products.
• Familiarity with structured sales methodologies like MEDDPICC or Command of the Message.

Culture & Benefits

• Competitive salary and equity in a fast-growing company.
• Comprehensive health, dental, and life assurance coverage.
• Pension scheme with up to 4% match.
• Flexible paid time off policy and generous parental leave.
• Daily catered lunches and fully stocked kitchen.
• Access to cutting-edge AI tools and experimentation culture.