Retail Store Manager (Gamedev)

TL;DR

Retail Store Manager (Gamedev): Managing a Warhammer retail store and growing the local hobby community with an accent on customer experience and hobby guidance. Focus on sustainable store growth, leading customer interactions, and fostering engagement with the Warhammer universe.

Location: Onsite in Sasebo, Japan

Company

hirify.global is the creator of Warhammer and a leader in the tabletop gaming industry.

What you will do

• Run and manage the daily operations of a Warhammer retail store.
• Grow the Warhammer hobby within the local community.
• Provide hands-on hobby guidance to new and experienced customers.
• Ensure a memorable and positive customer experience for everyone entering the store.
• Make strategic decisions to sustainably grow store performance.

Requirements

• Strong customer-centric attitude and behavior.
• High energy, drive, tenacity, and enthusiasm.
• Ability to lead customers through a positive and engaging experience.
• Must be based in or able to work onsite in Sasebo, Japan.

Nice to have

• Passion for the Warhammer hobby.
• Previous retail experience (not strictly necessary).

Culture & Benefits

• Tailored training and ongoing support from the Retail Training Team.
• Dedicated resources specifically for new managers.
• Rewarding role at the forefront of the customer experience.

Hiring process

• Submission of a cover letter or video explaining motivation and suitability for the role.
• Submission of an up-to-date CV or resume.