Service Account Manager (Precision Technology)

TL;DR

Service Account Manager (Precision Technology): Managing service business delivery and sales targets for precision technology solutions with an accent on customer relationship management and service process optimization. Focus on driving after-sales business, forecasting sales opportunities, and coordinating internal teams to provide optimal customer solutions.

Location: Taipei City, Taiwan

Company

A global independent public company specializing in high-performance precision instruments, sensors, and subsystems for mission-critical advancements.

What you will do

• Drive service business delivery and achieve sales targets and performance KPIs in the assigned market.
• Manage, forecast, and update sales opportunities and customer data within the CRM system.
• Coordinate contract and service processes between internal teams and external customers to identify optimal solutions.
• Build and maintain strong relationships with key decision-makers through visits and proactive development activities.
• Collaborate with front-end sales teams to promote and establish effective after-sales business mechanisms.

Requirements

• Minimum 2 years of experience in service-related industries, such as customer service or after-sales support.
• University degree.
• Proficiency in Microsoft Office suite (Excel, Word, Outlook, PowerPoint).
• Good English reading and writing skills.
• Willingness to travel as required.
• Must be based in Taipei City, Taiwan.

Culture & Benefits

• Eligibility for a bonus as part of the total compensation package.
• Commitment to Inclusion & Diversity through the "We Are More Together" vision.
• Work environment focused on innovation and pushing the boundaries of precision technology.
• Opportunity to join a high-performance team in a global corporate setting.