Revenue Operations Manager (SaaS)

TL;DR

Revenue Operations Manager (SaaS): Managing forecasting operations, performance cadence, and activity reporting for the GTM organization with an accent on analytical precision and operational discipline. Focus on building reliable forecasting infrastructure, optimizing pacing standards, and delivering stakeholder-ready reporting to drive faster executive decision-making.

Location: Must be based in Canada (specifically Ontario or British Columbia)

Salary: $85,000 – $92,000 CAD

Company

A cloud commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences across retail, hospitality, and golf businesses.

What you will do

• Own the weekly forecasting cadence, including methodology, pacing standards, and reporting for GTM leadership.
• Design and operate dashboards and trackers using Clari and Salesforce to provide a trustworthy business outlook.
• Maintain activity tracking infrastructure to surface performance signals and identify gaps.
• Execute pacing logic and perform recurring QA on all forecast and performance reporting to ensure data integrity.
• Support monthly business reviews (MBR) by providing analysis on key metrics like Added MRR, NRR, and TTV%.
• Partner with Data and IS teams to continuously improve and scale forecasting tooling and infrastructure.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or a GTM analytics function.
• Proven ownership of forecasting processes within a B2B SaaS environment.
• Deep proficiency with Clari and Salesforce for pipeline management and reporting.
• Strong analytical skills with hands-on experience in BigQuery and Looker.
• Bachelor's degree in Finance, Business Analytics, Operations, or a related field.
• Fluency in English as a working language is required.

Nice to have

• Experience with Pigment or similar planning tools.

Culture & Benefits

• Flexible work environment with remote work policies.
• Equity options and contributions to a pension plan (RRSP).
• Comprehensive health and wellness credits, including medical, dental, and disability insurance.
• Flexible paid time off and enhanced parental leave.
• Training opportunities for professional growth and career development.
• Computer purchase program for a personal Macbook.