Sales Operations Lead (AI)

Location: Chicago or New York, United States. Office attendance is expected 4+ days per week under hirify.global's “default together” policy.

Salary: $121,000–$214,000 annually depending on the assigned U.S. pay zone, plus equity in the form of RSUs.

Company

hirify.global is a technology company operating hirify.globalchat, Specs, Bitmoji, Saturn, and other digital services focused on visual communication and human-centered computing.

What you will do

• Partner with Sales Leadership and vertical groups to improve the North America Large Customer Sales business through revenue reporting, insights, and market analysis.
• Define commercial strategies and actionable plans to grow revenue, active customers, product adoption, and sales productivity.
• Support weekly revenue forecasting, pipeline health tracking, performance reporting, and ad hoc analysis.
• Lead strategic projects and operational initiatives that support sales growth and execution.
• Systematize sales-process best practices and improve workflows using AI tools.
• Collaborate with Agency, Marketing, Product, Finance, and other cross-functional partners to identify market opportunities and prioritize customer segments.

Requirements

• 7+ years of experience in analytical, program management, or operational roles such as Management Consulting, Sales or Business Operations, or Finance.
• Bachelor's degree in a related field or equivalent experience.
• Strong problem-solving, analytical, communication, presentation, and program-management skills.
• Experience working with Sales Organizations and Sales Leadership in a cross-functional environment.
• Experience working independently, managing multiple projects, defining milestones or KPIs, and driving results.
• Knowledge of Salesforce CRM and data visualization platforms such as CRM Analytics, Looker/Google Data Studio, or Tableau.

Nice to have

• Exposure to or interest in the media and advertising market.
• Experience using AI tools to improve sales workflows.

Culture & Benefits

• In-person collaboration supported through the “default together” workplace approach.
• Paid parental leave and comprehensive medical coverage.
• Emotional and mental health support programs.
• Compensation packages with long-term success participation through equity.
• Equal employment opportunities and a commitment to diverse teams and backgrounds.