Regional HR & People Operations Specialist (SaaS)

TL;DR

Regional HR & People Operations Specialist (SaaS): Managing the employee lifecycle and operational HR functions for the NORAM region with an accent on compliance, leave administration, and HRIS management. Focus on streamlining onboarding/offboarding processes, ensuring legal compliance across US and Canadian jurisdictions, and partnering with HRBPs to execute regional people strategies.

Location: Remote (Must be based in the United States or Canada)

Salary: $65,000 – $80,000 USD

Company

hirify.global is a global SaaS platform transforming hospitality operations for properties across 150 countries.

What you will do

• Serve as the primary HR contact for team members and managers in the NORAM region regarding policies, PTO, and general operations.
• Manage the full employee lifecycle, including onboarding, offboarding, promotions, internal transfers, and organizational updates.
• Coordinate Leave of Absence (LOA) programs, including FMLA, ADA, and Canadian provincial labor standards.
• Maintain data integrity within Workday and generate recurring and ad hoc people-metrics reports for leadership.
• Partner with Payroll and Benefits teams to ensure accurate data processing and payroll readiness.
• Ensure operational processes align with US federal/state laws, Canadian provincial regulations, and PIPEDA.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or equivalent practical experience.
• 3+ years of experience in HR Operations, People Operations, or as an HR Generalist.
• Strong understanding of U.S. employment laws and HR operational best practices.
• Familiarity with Canadian employment standards and provincial labor regulations.
• Hands-on experience with HRIS platforms, with Workday strongly preferred.
• Professional proficiency in English.

Nice to have

• Experience working in global SaaS, technology, or hospitality tech companies.
• PHR or SHRM-CP certification.
• Experience supporting remote/distributed organizations in high-growth scaling environments.

Culture & Benefits

• Remote-first work environment.
• Monthly Wellness Fridays for extended weekends.
• Full paid parental leave and home office stipends based on residency.
• Access to professional development via hirify.global University.
• PTO provided in accordance with local labor requirements.