Engagement Manager (AI)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Engagement Manager (AI): Guide organizations through the adoption of AI in their hiring workflows with an accent on strategic partnerships and change management. Focus on maximizing customer retention, unlocking expansion opportunities, and synthesizing field insights to shape product strategy.
Location: Initially remote, but must be based out of New York City (NYC) with a view to going hybrid in the future.
Salary: $150,000 - $250,000
Company
is an AI company focused on recruiting, building AI agents that help world-class companies automate and augment their hiring processes.
What you will do
- Build trusted, strategic partnerships with senior stakeholders, from recruiters to C-level executives.
- Guide organizations through change management, onboarding, and the scaling of AI-driven workflows.
- Drive revenue outcomes by maximizing retention and identifying expansion opportunities in partnership with Sales.
- Synthesize insights from customers to influence the company's Engagement methodology and product strategy.
- Serve as an AI thought partner by running workshops and sharing industry best practices.
- Identify account risks and opportunities using product data and customer conversations.
Requirements
- 4+ years of experience in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms.
- Proven ability to influence executives while remaining hands-on with operators.
- Strong analytical and strategic thinking skills with a data-driven approach to decision-making.
- Expertise in change management and guiding customers through organizational transformation.
- Excellent communication skills, capable of distilling complexity into clarity for executive workshops.
- Must be based out of New York City (NYC).
Culture & Benefits
- High-performance environment with a core principle of velocity and a steep learning curve.
- Competitive compensation package including base salary and equity.
- Comprehensive corporate benefits.
- Collaborative culture working alongside an elite team of co-workers.
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