Director of People Partnerships (SaaS)

TL;DR

Director of People Partnerships (SaaS): Establishing the people partnership framework and leading a team of People Partners across GTM, Customer, R&D, and G&A divisions with an accent on org design and leadership development. Focus on building talent architecture, managing senior leader relationships, and scaling organizational capability toward 200M ARR.

Location: Houston, Texas or Remote (USA). Travel is an expected part of the role.

Company

All-in-one cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.

What you will do

• Establish the people partnership frameworks, operating rhythms, and standards for the organization.
• Manage, coach, and develop a team of 2–3 People Partners embedded across GTM, Customer, R&D, and G&A.
• Own the talent architecture, focusing on rigorous org design, workforce planning, and succession planning.
• Act as a player-coach by personally owning senior leader relationships and handling escalated employee matters.
• Build manager capability through the execution of calibrations, performance rigor, and coaching frameworks.
• Diagnose team health and performance gaps using engagement data and attrition signals to provide strategic insights.

Requirements

• 8–12+ years of experience in people partnership or a related function.
• 3–4 years at the Director or Senior HRBP level within a high-growth SaaS or technology company.
• Proven experience supporting revenue-generating (GTM) and R&D organizations.
• Operational fluency with HRIS platforms (Rippling a plus) and performance tools (Lattice).
• Active use of AI tools to improve synthesis, decision-making, and workflows.
• Must be based in the USA to align with corporate benefits and structure.

Culture & Benefits

• Hybrid and remote work models with intentional company-wide offsites.
• 401(k) Retirement Savings Plan with 100% employer match up to 6%.
• Comprehensive health benefits (Medical, Dental, Vision) with 100% premiums covered for employees.
• Generous Paid Time Off and support for maternity, parental bonding, and medical leave.
• Wellness allowance of up to $60/month and a $300 home office setup bonus after one year.
• Free confidential counseling through BetterHelp.