Manager, Freelance Recruiting (QA)

TL;DR

Manager, Freelance Recruiting (QA): Leading a global talent acquisition team to scale a crowdsourced testing marketplace with an accent on sourcing strategy, pipeline optimization, and data-driven performance management. Focus on re-engineering recruitment workflows, managing cross-functional delivery alignment, and ensuring high-quality freelancer activation in a fast-paced remote environment.

Location: Must be based in AMER (North or South America)

Company

hirify.global is a fully managed crowdsourced testing platform powered by proprietary AI technology, providing global QA coverage for enterprise clients.

What you will do

• Lead and mentor a high-performing global freelancer recruitment team to achieve network growth targets.
• Oversee end-to-end recruitment fulfillment and track operational KPIs to ensure delivery efficiency.
• Manage pre-sales discovery and scoping to align freelancer supply with pipeline demands.
• Drive process optimization across the talent acquisition lifecycle, specifically for sourcing and onboarding.
• Manage recruitment-related support tickets to ensure SLA adherence and freelancer satisfaction.
• Collaborate with delivery teams to improve freelance testing opportunity design and communication.

Requirements

• 5+ years of experience in high-volume global talent acquisition, TA Operations, or managing freelance marketplaces.
• Proven capability in data analytics to monitor marketplace dynamics and team performance.
• Hands-on experience with ATS platforms and modern sourcing methodologies.
• Strong strategic problem-solving skills to diagnose network bottlenecks and engineer solutions.
• Ability to build relationships across multi-regional delivery, product, and sales teams.
• Must be based in AMER to align with regional operational requirements.

Culture & Benefits

• Fully remote and globally distributed team culture with asynchronous communication.
• Flexible paid time off including national holidays, personal days, and sick days.
• Stock options to ensure long-term alignment with company growth.
• $300 annual learning stipend for professional development.
• Inclusive, purpose-driven environment with a strong focus on diversity and well-being.

Hiring process

• Recruiter interview followed by a TestGorilla assessment.
• Team and stakeholder interviews to evaluate role fit and collaboration style.
• Reference checks and background verification.