Account Manager (AI)

TL;DR

Account Manager (AI): Building the account management function from scratch to drive retention and expansion for enterprise customers with an accent on AI-driven business transformation. Focus on managing complex multi-stakeholder relationships, leading negotiations, and partnering with R&D to ensure successful adoption of AI agents.

Location: Must be based in Tel Aviv (Hybrid)

Company

An early-stage, well-funded startup building AI agents to transform enterprise operations.

What you will do

• Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion.
• Develop and execute multi-year account plans aligned with customer objectives.
• Lead QBRs and executive engagements to demonstrate value and identify new AI-driven impact opportunities.
• Drive expansion, cross-sell, and upsell opportunities across different departments.
• Manage the full renewal cycle, including forecasting and risk mitigation.
• Translate customer feedback into actionable product insights to influence the R&D roadmap.

Requirements

• 5+ years of experience in Account Management, Customer Success, or Sales in enterprise SaaS.
• Proven experience as an Expansion Account Manager or Account Director in the Israeli market.
• Excellent Hebrew proficiency is required for daily client communications.
• Strong negotiation and closing skills with a track record of carrying a quota.
• Experience managing complex enterprise accounts and multi-stakeholder relationships.
• Ability to thrive in a fast-paced, early-stage startup environment.

Nice to have

• Experience in a founding role or early-stage startup.
• Domain expertise in Financial Services or Supply Chain industries.
• Specific experience with enterprise platforms or workflow automation.

Culture & Benefits

• Opportunity to build a function from the ground up in a well-funded startup.
• High-impact role working directly with founders and leadership.
• Collaborative environment working across Sales, Product, and R&D teams.
• Focus on cutting-edge AI technology and enterprise transformation.