Senior Implementation Project Manager (Healthtech)

TL;DR

Senior Implementation Project Manager (Healthtech): Managing the end-to-end implementation lifecycle for mid-market and enterprise clients to optimize healthcare benefits with an accent on cross-functional coordination and client relationship management. Focus on delivering high-quality healthcare solutions, documenting business requirements, and ensuring seamless onboarding for sophisticated employers.

Location: Remote with occasional travel to NYC headquarters

Salary: $95,000 - $120,000

Company

hirify.global is a fast-growing healthcare technology company reimagining healthcare benefits using data-driven insights to deliver high-quality and affordable care.

What you will do

• Lead end-to-end implementation for mid-market to enterprise sized clients.
• Create and maintain detailed project plans to ensure all tasks are completed within defined timelines.
• Conduct client-facing presentations to deliver clear updates on project progress and communicate solution value.
• Collaborate with Sales, Account Management, and Integrations teams to ensure a smooth onboarding process.
• Act as the primary point of contact for key client stakeholders throughout the implementation lifecycle.
• Educate clients on product features and functionalities to help them maximize the benefits of the solution.

Requirements

• 3+ years of experience leading client-facing implementation projects, preferably in health insurance or health tech.
• Proven track record of managing multiple concurrent projects to successful completion.
• Outstanding communication and interpersonal skills for building trusted relationships.
• Proficiency with Salesforce, Slack, G Suite, and project tools like Asana or Smartsheet.
• Strong problem-solving abilities and a proactive approach to resolving client issues.
• Comfortable with occasional travel to the NYC headquarters.

Nice to have

• Knowledge of medical claims processing and/or Electronic Data Interchange (EDI).

Culture & Benefits

• Competitive benefits including Medical, Dental, and Vision plan options.
• 401(k) retirement plan and equity incentive participation.
• Flexible PTO policy.
• Access to Teladoc Health services.
• Opportunity to work in a high-performing, mission-driven team with a culture of individual accountability.