Senior Implementation Manager (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Implementation Manager (Fintech): Leading the onboarding and implementation of strategic enterprise customers with an accent on project planning, stakeholder management, and cross-functional execution. Focus on delivering seamless go-live experiences for high-value clients and refining implementation processes at scale.
Location: Must be based in the U.S.
Salary: $110,000–$130,000 + equity
Company
is a fintech platform helping companies reimagine employee benefits through highly customizable and easy-to-use solutions.
What you will do
- Own end-to-end implementations for a portfolio of 5–7 enterprise and strategic customers.
- Act as the primary point of contact for customer stakeholders, including executive-level partners.
- Develop and manage detailed project plans, timelines, and deliverables across complex workstreams.
- Drive cross-functional alignment across Product, Engineering, and Operations teams.
- Proactively identify and mitigate risks, managing escalations with urgency.
- Continuously improve implementation processes by identifying patterns and opportunities for scalability.
Requirements
- 6–8+ years of experience in implementation, onboarding, or project management roles.
- Proven experience managing large, complex, and high-value implementations in SaaS or enterprise environments.
- Exceptional project management skills with the ability to manage competing priorities.
- Strong communication and stakeholder management skills, including experience with executive audiences.
- Demonstrated ability to thrive in fast-paced, evolving environments.
- Must be based in the U.S.
Nice to have
- Background in HR tech, fintech, or benefits platforms.
- Experience building or refining implementation processes at scale.
Culture & Benefits
- 95% coverage of medical, dental, and vision insurance.
- Flexible PTO and regular team onsites.
- Monthly stipends for wellness, co-working, and internet/phone.
- $250 one-time WFH setup and $500/year learning & development benefit.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →