Vice President, Client Partnerships (Digital Agency)

TL;DR

Vice President, Client Partnerships (Digital Agency): Leading client engagement strategy and driving long-term growth and retention for strategic accounts with an accent on C-level relationship management and sustainable revenue growth. Focus on overseeing account management leaders, aligning business strategy with digital innovation, and managing complex multi-phase engagements.

Location: Remote (Must be based in the Northeast of the US)

Company

hirify.global is a global team of strategists, designers, and engineers delivering meaningful, scalable, and human-centered digital experiences.

What you will do

• Serve as executive sponsor for strategic accounts, building and maintaining trusted relationships at the C-suite level.
• Oversee end-to-end delivery of complex, multi-phase engagements, managing risks, scope, and phased releases.
• Drive overall revenue growth, retention, and profitability targets across the client portfolio.
• Lead and develop the account management organization, establishing scalable processes and playbooks.
• Develop multi-year account plans and monitor portfolio health through KPIs such as revenue growth and NPS.
• Collaborate with cross-functional leadership to align account strategy with delivery execution.

Requirements

• 10+ years in client-facing leadership roles within consulting, digital agencies, or professional services.
• 5+ years managing account management, client partnership, or delivery teams at scale.
• Proven success owning large, multi-million-dollar revenue account portfolios.
• Expertise in contract negotiation, portfolio P&L management, and long-term account planning.
• Strong executive presence and ability to act as a trusted advisor to C-level clients.
• Must be located in the Northeast of the United States.

Nice to have

• MBA degree.
• Experience in the utilities industry.
• Experience as a Product Manager, particularly for AI products.

Culture & Benefits

• Opportunity to shape the future of the client engagement model and lead high-value portfolios.
• Work within a global team of multidisciplinary experts.
• Focus on creating transformative partnerships that humanize digital experiences.