Founding Solutions Engineering Manager (AI)

TL;DR

Founding Solutions Engineering Manager (AI): Building and leading the technical customer-facing team to scale enterprise account wins and onboarding with an accent on technical strategy and operational rigor. Focus on defining SE playbooks, managing complex enterprise deployments, and bridging customer feedback into the product roadmap.

Location: In person at the San Francisco office

Company

hirify.global is an agentic document platform for AI teams, providing a comprehensive toolkit for high-performance document workflows using custom and frontier models.

What you will do

• Build and lead the Solutions Engineering team, including hiring, onboarding, coaching, and performance management.
• Partner with Sales leadership across the full deal cycle from discovery and technical qualification to POCs and architecture reviews.
• Act as a player-coach, personally leading the most strategic enterprise engagements and complex technical discussions.
• Define the SE playbook, including demo standards, POC methodology, and account coverage models.
• Synthesize field signal into a prioritized feedback loop to shape the product roadmap.
• Collaborate directly with founders to shape GTM strategy and technical positioning.

Requirements

• 8+ years of experience in solutions engineering or sales engineering supporting enterprise or regulated customers.
• 2+ years of experience directly managing or leading technical IC teams.
• Technical proficiency in Python, APIs, infrastructure, and modern cloud/Kubernetes-based deployments.
• Proven experience partnering with Sales, Product, and Engineering leadership.
• Ability to build operational systems for forecasting, capacity planning, and POC frameworks.
• Must be based in San Francisco for an in-person role.

Nice to have

• Experience building a Solutions/Sales Engineering function from the ground up at a high-growth startup.
• Experience supporting technical buyers in regulated industries such as financial services, healthcare, legal, or insurance.
• Knowledge of current developments in ML/AI and the agentic AI space.

Culture & Benefits

• Unlimited PTO for recharging.
• Daily free lunch at the office.
• Reimbursed transportation costs.
• Comprehensive health insurance covering medical, dental, and vision.
• Monthly health and wellness budget of up to $150.
• Flexible parental leave schedules.