Inside Channel Account Manager I (Cybersecurity)

TL;DR

Inside Channel Account Manager I (Cybersecurity): Driving business growth through channel partners and distributors with an accent on partnership profiling and cross-sell/upsell opportunities. Focus on building and managing a qualified pipeline, securing customer renewals, and coordinating the sales process with resellers.

Location: Hybrid (two days per week in-office in Toronto), supporting Quebec and Eastern Canada

Company

hirify.global is a global provider of cybersecurity software and services.

What you will do

• Manage and grow business through hirify.global’s channel partners and distributors.
• Build and maintain a qualified pipeline of partners within a defined geographic territory.
• Proactively engage end-user customers to secure renewals and identify upsell/cross-sell opportunities.
• Support resellers and distribution partners throughout the entire sales cycle.
• Process sales-related documentation, including quotes, orders, invoices, and trial licenses.
• Record all sales activities and maintain accurate account information in Salesforce.

Requirements

• Professional fluency in French is required.
• Strong proficiency in English.
• 2–4 years of experience in Account Management, Sales, or a related field.
• Must be able to work in a hybrid environment (two days per week in-office in Toronto).
• Proficiency in Salesforce CRM and Microsoft Office Suite (Word, Excel, Outlook).
• Availability for up to 10% travel to support partners and attend events.

Culture & Benefits

• Financial perks including RRSP and tuition reimbursement.
• Family-oriented support such as a maternity leave return-to-work bonus.
• Work-life balance initiatives including a dedicated volunteer day off.
• Office amenities including free coffee and snacks.
• Employee referral program.