Strategic Account Manager (SaaS)

TL;DR

Strategic Account Manager (SaaS): Managing long-term commercial partnerships for a portfolio of high-value enterprise accounts with an accent on revenue retention and strategic expansion. Focus on executive alignment, complex commercial negotiations, and driving measurable business outcomes across multiple business units.

Location: Hybrid (Toronto). You will be expected to be in-office 3 days a week.

Salary: $126,000 – $170,000 annually

Company

hirify.global is an engagement tool that turns presentations into conversations through real-time interactivity and visualizations.

What you will do

• Own a focused portfolio of 5 to 10 strategic enterprise accounts with full commercial responsibility for retention and expansion.
• Develop and execute comprehensive account plans, including detailed stakeholder mapping of decision makers and champions.
• Proactively lead renewal strategies and risk mitigation to ensure high forecast accuracy.
• Identify and drive expansion opportunities across various regions, business units, and use cases.
• Build and maintain multi-threaded relationships with senior stakeholders, including C-level executives.
• Collaborate with Customer Success Managers and internal teams to align product adoption with growth strategy.

Requirements

• 8+ years of experience in Enterprise SaaS sales or strategic account management.
• Proven track record of managing complex, multi-stakeholder international accounts.
• Demonstrated success in driving both revenue retention and account expansion.
• Strong executive presence and the ability to influence senior decision makers.
• Experience leading complex commercial negotiations and multi-year agreements.
• Excellent communication skills and high business acumen.

Culture & Benefits

• Non-commission based salary model to foster a collaborative and teamwork-oriented environment.
• Access to a leadership program, including an external personal coach and relevant education.
• Competitive benefits package, including pension contributions.
• Commitment to a healthy work-life balance.
• Diverse and inclusive work environment that embraces differences and provides everyone a voice.