Premium Audit Coordinator (Insurance)

TL;DR

Premium Audit Coordinator (Insurance): Performing administrative assistant functions for field representatives in the insurance sector with an accent on report preparation and appointment scheduling. Focus on managing high call volumes, coordinating between auditors and insureds, and ensuring accurate data collection.

Location: Remote (Must be based in the USA)

Compensation: $14.00 - $15.00 / hour

Company

A specialist professional services and technology firm supporting the insurance and regulated sectors globally.

What you will do

• Act as a liaison between Phone Audit Managers, Auditors, and insured clients to facilitate work flow.
• Manage high call volumes (8-12 calls per hour) to schedule, cancel, or determine needs for audit appointments.
• Coordinate with policyholders, CPAs, bookkeepers, and agents to gather necessary information.
• Maintain and update detailed contact notes and progress within the AuSum system.
• Assign audits to Phone Auditors once all required information has been received.

Requirements

• Must be based in the USA to be eligible for benefits and local compliance.
• High School Diploma or GED.
• Proficiency in Microsoft Office Suite and general computer skills.
• Strong professional communication skills across phone, chat, and email.
• Ability to multitask and prioritize in a fast-paced, dynamic work environment.

Culture & Benefits

• Medical, dental, and vision insurance plans.
• 401(k) plan with employer matching.
• Paid Time Off (PTO) and paid holidays.
• Life insurance and short-term/long-term disability coverage.
• Flexible remote work arrangement (29 hours per week).