Senior Business Process Analyst (Revenue Operations)

TL;DR

Senior Business Process Analyst (Revenue Operations): Leading end-to-end process optimization across the Lead-to-Cash journey with an accent on turning manual, undocumented workflows into scalable, systematic processes. Focus on mapping current-state workflows, defining technical requirements for system improvements, and building institutional process documentation.

Location: Remote (US) or Hybrid for candidates within 50 miles of offices in Mountain View, CA or Draper, UT. Must be based in the United States.

Salary: $95,000 - $130,000 annually

Company

hirify.global is a secure multi-cloud platform for content security and governance that enables organizations to protect and collaborate on their most valuable content.

What you will do

• Map and document end-to-end current-state workflows across the Lead-to-Cash journey, including all manual steps and decision points.
• Partner with Marketing, Sales, Finance, and Engineering to identify automation and system improvement opportunities.
• Develop detailed requirements documentation to hand off to Salesforce admins, IT, and engineering teams.
• Build and maintain a comprehensive process documentation library comprising SOPs and swimlane diagrams.
• Translate business operational needs into technical specifications for system functionality.
• Track and report on process health, focusing on manual touchpoints, error rates, and cycle times.

Requirements

• 5 to 7 years of experience in business process analysis, business systems analysis, or revenue/sales operations.
• Direct experience with Lead-to-Cash processes within a SaaS environment.
• Must be based in the United States.
• Salesforce fluency at the analyst or power-user level.
• Proficiency with process documentation tools such as Lucidchart, Miro, or Visio.
• Strong written communication skills for producing developer-ready requirements documents.

Nice to have

• Experience supporting MSP, VAR, or other partner-sold motions.
• Exposure to subscription, usage-based, or hybrid billing models.
• Familiarity with integration platforms like Boomi or Celigo.
• Formal process methodology background (Lean Six Sigma, BPMN, or similar).

Culture & Benefits

• Competitive salaries with a 401(k) company match.
• Comprehensive health benefits, including HSA (with employer contribution) and FSA options.
• Flexible hours and Responsible Time Off (RTO) to support work-life balance.
• Paid holidays, sick time, and generous parental/adoption leave.
• Reimbursements for gym, cell phone, and internet.
• Access to well-being apps and a lifetime hirify.global account.