Account Manager - Service/Repair (Manufacturing)

TL;DR

Account Manager (Service/Repair): Securing and maintaining service accounts and repair work for elevator systems with an accent on B2B sales and customer relationship management. Focus on developing capital plans for clients, preparing repair proposals, and meeting annual revenue goals.

Location: Northern New Jersey, United States

Salary: $70,100 – $91,900

Company

hirify.global is a global leader in the manufacturing, installation, and servicing of elevators and escalators.

What you will do

• Secure and maintain service accounts and repair work to meet annual revenue goals.
• Manage relationships with Tier 1, 2, and 3 customers within the assigned Northern New Jersey territory.
• Develop short- and long-term capital plans to address customer building needs.
• Prepare repair job proposals by estimating labor and costs using specialized estimating software.
• Create service contract bids, including reviewing blueprints and surveying equipment.
• Perform consistent follow-up with customers on all service and repair proposals.

Requirements

• Bachelor’s degree or equivalent professional experience.
• Minimum 1 year of business-to-business (B2B) sales experience.
• Proven ability to build and nurture relationships with customers and cross-functional colleagues.
• Strong organizational, presentation, and time management skills.
• Must be based in or able to work in Northern New Jersey.

Nice to have

• Experience working with Salesforce.
• Ability to read and interpret architectural drawings or blueprints.

Culture & Benefits

• Competitive compensation including a car allowance, fuel card, and monthly commission program.
• Comprehensive medical, dental, and vision coverage with HSA and FSA options.
• 401(k) Retirement Savings Plan with company match on the first 5%.
• 15 days of vacation, 11 paid holidays, and paid sick leave.
• Up to six weeks of paid parental leave and tuition reimbursement.
• Company-paid life insurance, disability insurance, and Employee Assistance Program (EAP).