Operations Executive (Training & Events)

TL;DR

Operations Executive (Training & Events): Managing end-to-end delivery of payroll training and events across the UK with an accent on logistics, delegate management, and on-the-day execution. Focus on coordinating venues, managing tutor diaries, and ensuring high-quality event delivery.

Location: Hybrid (Petersfield, UK); requires travel to venues across the UK including London, Leeds, Birmingham, Manchester, and Scotland.

Company

hirify.global creates cutting-edge software for accounting, payroll, tax, and practice management, serving over 500,000 UK companies.

What you will do

• Plan and manage the end-to-end operational delivery of training days and events.
• Coordinate venue bookings, accommodation, catering, travel, and materials dispatch.
• Manage delegate numbers, send joining instructions, and prepare attendee packs.
• Support the tutor team by managing diaries and distributing post-event appraisals.
• Attend and run events on-site at various venues across the UK.
• Handle general email enquiries and resolve customer escalations professionally.

Requirements

• Experience in event operations, coordination, or a similar administrative role.
• Proven customer service experience, including handling escalations.
• Proficiency in using CRM systems.
• Strong skills in Microsoft Office, particularly Excel and Outlook.
• Physical stamina for event days, involving long hours and manual handling.
• Ability to travel to multiple UK locations (London, Leeds, Birmingham, Manchester, and Scotland).

Culture & Benefits

• Genuine flexibility in work arrangements adapted to modern practices.
• High-trust, high-expectation culture focused on delivering great work.
• Real opportunities for career growth and professional development.
• Strong support for wellbeing and recognition of high performance.

Hiring process

• Application review and screening call with the recruitment team.
• Psychometric testing.
• Two rounds of interviews.
• Reference and right-to-work checks.