VP, Professional Services (SaaS)

TL;DR

VP, Professional Services (SaaS): Leading and scaling the global services organization to ensure successful customer implementations of CPQ and billing systems with an accent on operational excellence and partner-led delivery. Focus on building a global partner ecosystem, standardizing implementation methodologies, and leveraging AI to optimize delivery efficiency.

Location: Must be based in the USA or Canada (Remote options available)

Company

hirify.global is an AI-powered revehirify.global architecture platform that unifies CPQ, billing, and revehirify.global lifecycle management into a single system.

What you will do

• Build and execute the vision and strategy for Professional Services aligned with company growth goals.
• Lead and scale a high-performing global team of Solutions Architects, Implementation Consultants, and Engagement Managers.
• Establish and scale a global partner delivery ecosystem involving SIs and VARs.
• Standardize implementation methodologies, playbooks, and best practices to ensure high-quality, on-time delivery.
• Act as an executive sponsor and subject matter expert for complex CPQ and Billing transformations.
• Leverage AI tools and automation to improve delivery efficiency and scale implementation capacity.

Requirements

• 10–15+ years of experience in Professional Services, with 5+ years in senior leadership roles.
• Proven track record of scaling a PS organization in a high-growth SaaS environment.
• Deep expertise in CPQ and Billing systems (e.g., Salesforce CPQ, Zuora, Stripe Billing).
• Strong understanding of Quote-to-Cash workflows and enterprise SaaS implementations.
• Strong commercial acumen regarding SOWs, pricing, and margin management.
• Must be based in the USA or Canada.

Nice to have

• Experience in a startup or scaling environment (Series A–E).
• Background in the Salesforce ecosystem or adjacent platforms.
• Experience managing global or offshore delivery teams.

Culture & Benefits

• Competitive compensation and comprehensive health, vision, dental, and life insurance.
• Opportunity to work in the Silicon Valley tech ecosystem on cutting-edge SaaS and fintech challenges.
• High-energy, collaborative culture that values creativity, ownership, and ambition.
• High visibility with executive leadership and board-level influence.