Account Manager (HRtech)

TL;DR

Account Manager (HRtech): Driving renewals and expansion revenue for the DACH market within a B2B SaaS platform for international travel compliance with an accent on commercial negotiation and pipeline management. Focus on converting upsell and cross-sell opportunities, maintaining high NRR, and partnering with CSMs to leverage adoption data.

Location: Remote (Global)

Company

hirify.global is a fast-growing HR tech startup automating compliance and duty of care for business travel, workations, and international assignments.

What you will do

• Manage the end-to-end renewal process to ensure timely renewals and prevent revenue leakage.
• Identify and convert upsell and cross-sell opportunities across the customer portfolio.
• Build and maintain a clear expansion pipeline with accurate forecasting via HubSpot.
• Lead commercial negotiations for package upgrades and contract amendments.
• Partner with CSMs to prioritize expansion conversations based on adoption data and health scores.
• Track and report on NRR, renewal rates, and expansion pipeline metrics.

Requirements

• 2-3 years of experience as an Account Manager or in a commercial Customer Success role in B2B SaaS.
• High proficiency in both German and English.
• Proven track record of hitting or exceeding renewal and upsell targets.
• Strong commercial instincts regarding deal timing and negotiation levers.
• Proficiency with HubSpot and Excel.
• Ability to work independently in a fully remote setup.

Culture & Benefits

• Competitive salary and Virtual Stock Options (VSOPs).
• Monthly budget of €200 for co-working spaces and sports subscriptions.
• Work-from-anywhere policy with the possibility of workations for up to 183 days a year.
• Merit-based culture with significant growth opportunities.
• Trust-based flexible scheduling focused on results rather than hours worked.