Account Manager (Ecommerce)

TL;DR

Account Manager (Ecommerce): Managing client accounts across European agency portfolios with an accent on client relationship management and eCommerce strategy. Focus on driving client success through AI-driven insights, identifying up-sell opportunities, and optimizing retail media performance.

Location: Must be based in Germany (Remote), with willingness to travel across Europe.

Company

hirify.global is a leading Commerce Operating System unifying retail media, commerce management, and AI-driven insights across over 100 global marketplaces.

What you will do

• Serve as a key point of contact for assigned European agency clients to maintain strong cross-market relationships.
• Analyze client data to identify insights and provide recommendations for eCommerce strategy improvement.
• Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.
• Track and report on client performance using KPIs across multiple marketplaces.
• Identify and document up-sell and cross-sell opportunities within existing accounts.
• Drive account renewals and expansion efforts to support regional revenue goals.

Requirements

• 1–2+ years of experience in Account Management, Client Success, or Consulting.
• Fluent German and English (written and verbal) is required.
• Must be based in Germany.
• Ability to travel across Europe for client engagements as needed.
• Comfortable working with data and developing analytical skills.
• Experience in customer-facing roles or support environments.

Culture & Benefits

• Inclusive global community with a focus on career growth.
• Opportunity to work at the forefront of AI-driven commerce technology.
• Dynamic, multicultural environment promoting innovation and ownership.