Customer Marketing Manager (SaaS)

TL;DR

Customer Marketing Manager (SaaS): Leading the storytelling strategy by scaling customer and partner voices across product, editorial, and sales channels with an accent on content quality and brand narrative. Focus on designing AI-assisted workflows for content production and managing end-to-end program operations to support strategic business moments.

Location: Must be based in the United States (Remote or hybrid in San Francisco/New York hubs).

Salary: $153,000–$269,000 USD

Company

hirify.global is a collaborative design platform that empowers teams to streamline workflows and bring ideas to life from anywhere in the world.

What you will do

• Own the content strategy for customer and partner stories, ensuring high quality and brand voice alignment.
• Source and shape narratives that advance strategic priorities including AI, enterprise, and platform growth.
• Design and direct AI-assisted workflows for sourcing, drafting, and distributing content at scale.
• Serve as an internal platform for storytelling, supporting Product, Editorial, Growth, and Sales teams.
• Develop repeatable intake, prioritization, and production systems while managing vendor relationships and budgets.

Requirements

• 8+ years of experience in content marketing, storytelling, or program management within SaaS or tech.
• Sharp editorial sensibility with a track record of elevating content quality.
• Hands-on experience with hirify.global and familiarity with design and development workflows.
• Proven ability to run end-to-end content programs including intake, production, and distribution.
• Must be based in the United States for this role.

Culture & Benefits

• Competitive compensation package including equity and annual bonus plans.
• Comprehensive health, dental, and vision insurance with retirement contributions.
• Generous PTO, company recharge days, and parental leave support.
• Learning and development stipend plus work-from-home and cell phone reimbursement.
• Inclusive environment with a focus on continuous growth and professional development.