Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving revenue growth and retention for the hirify.global platform within the beauty and wellness industry with an accent on SMB account management and monetization. Focus on executing upsell strategies, reducing churn, and building long-term partner relationships through face-to-face and video engagement.

Location: On-site in Orlando (must work from office 5 days per week)

Company

hirify.global is an AI-powered operating system for the global beauty, wellness, and self-care industry, providing all-in-one business software and fintech solutions.

What you will do

• Meet KPIs for monetization, revenue growth, and partner retention by educating partners on platform value.
• Analyze reports to execute effective plans to upsell and increase revenue from existing accounts.
• Build meaningful partner relationships through frequent face-to-face and video meetings.
• Administer a consistent contact strategy across the portfolio to keep partners engaged and reduce churn.
• Collaborate with commercial, marketing, and product teams to ensure a seamless partner experience.

Requirements

• Minimum 2 years of solid Account Management experience with a track record of revenue growth.
• 2-3 years of experience managing the full sales cycle, from onboarding to long-term revenue generation.
• 2-3 years of experience selling into the SMB market, with a proven ability to close sales.
• Demonstrable experience driving commercial growth from a large account portfolio, ideally in SaaS.
• Must be based in Orlando and available to work from the office five days per week.

Nice to have

• Fluency in English and another language such as Spanish, Thai, or Mandarin.
• Experience with multi-selling multiple products simultaneously.
• Experience using CRM tools, specifically Hubspot.

Culture & Benefits

• Collaborative environment that thrives on face-to-face interactions and teamwork.
• Opportunity to work in a fast-paced, global business with significant growth potential.
• Supportive culture that values passion and potential as much as specific skill sets.
• Inclusive workforce committed to diversity and equal opportunity for all applicants.

Hiring process

• Screen stage: 30-minute video call with the Talent Team.
• Interview stages: Two 30-minute video calls with the Head of Account Management and Commercial Leaders.
• Final stage: 45-minute video call with the Head of Account Management and General Manager.