Activations Manager (SaaS)

TL;DR

Activations Manager (SaaS): Leading a team of Activation Specialists to enable and activate digital products and services with an accent on scalable processes and cross-functional collaboration. Focus on optimizing implementation workflows, managing project milestones, and coaching team members to ensure high-quality customer outcomes.

Location: Hybrid (Orlando, FL) — minimum of three days per week in office

Company

hirify.global is a leading media company home to iconic brands such as Fandango, Rotten Tomatoes, and CNBC, focusing on news, sports, and entertainment.

What you will do

• Lead, coach, and develop a team of Activation Specialists, including hiring, onboarding, and performance management.
• Oversee daily activation workflows to ensure tasks are owned, timelines are met, and quality standards are upheld.
• Manage activation projects from planning to completion, coordinating logistics and resolving complex implementation issues.
• Serve as an escalation point for activation challenges, partnering with stakeholders to manage scope and mitigate risks.
• Strengthen cross-functional collaboration with Sales, Product, Technology, and Customer Success to ensure smooth handoffs.
• Create and document departmental processes, best practices, and performance reporting for senior leadership.

Requirements

• Bachelor’s degree and/or 3+ years of experience in software implementation, project management, or operations.
• Demonstrated experience as a people manager with direct responsibility for employees and performance management.
• Strong project management skills with the ability to balance competing priorities and track team metrics.
• Excellent written and verbal communication skills for presenting to senior leadership.
• Strong analytical, planning, and organizational skills.
• Must be based in or able to work from the Orlando, FL office at least three days per week.

Nice to have

• Experience in a SaaS environment.
• Familiarity with sports technology platforms.

Culture & Benefits

• Inclusive, high-performing team culture with an entrepreneurial spirit.
• Comprehensive benefits package including health insurance and retirement plans.
• Paid time off and a focus on professional development and coaching.
• Opportunity to work with powerhouse media and digital brands.