Account Manager (Healthtech)

TL;DR

Account Manager (Healthtech): Owning and growing strategic client relationships post-sale to ensure value realization and account expansion with an accent on behavioral science and AI-driven health interventions. Focus on developing strategic account plans, driving ROI narratives, and maintaining a high-touch onsite presence.

Location: Remote (US). All applicants must be authorized to work in the US without sponsorship. A mandatory first week onsite at an office in Tennessee is required.

Salary: $120k - $150k + variable compensation

Company

hirify.global is a technology company that unites behavioral science with advanced AI to deliver Precision Nudging health interventions.

What you will do

• Own end-to-end client relationships post-sale, serving as the primary day-to-day contact for stakeholders.
• Develop and execute strategic account plans focused on retention, growth, and long-term partnership value.
• Maintain a high-touch engagement model, including 50–75% travel for frequent onsite presence.
• Translate program activity and insights into clear business outcomes and ROI narratives through MBRs and QBRs.
• Partner with the PMO to ensure delivery execution aligns with client strategic priorities.
• Own renewals and the expansion pipeline for assigned accounts.

Requirements

• Must be authorized to work in the US without sponsorship.
• 7+ years of experience in Account Management or Client Services.
• Proven experience owning renewals and driving account expansion in consultative or services environments.
• Direct experience in Healthcare or Healthtech.
• Experience with SaaS or PaaS products.
• Bachelor's degree in a related field.

Nice to have

• Experience with AI, data platforms, or engagement solutions.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance (HSA available).
• 401K with company match.
• Flexible time off policy, 10 paid holidays, and quarterly company closure dates.
• 6 weeks of paid parental leave.
• Remote work flexibility with hybrid options for those in Tennessee.