Sales Development Representative (IoT)

TL;DR

Sales Development Representative (IoT): Qualifying inbound leads and cultivating prospect opportunities for connected transportation solutions with an accent on lead nurturing and CRM management. Focus on converting prospects into customers and coordinating handovers to the Business Development team.

Location: Hybrid in Mexico City, Mexico

Company

Global leader in IoT and connected transportation providing web-based analytics to help businesses manage their fleets.

What you will do

• Qualify inbound leads and make initial contact with prospects via live chat and website submissions.
• Nurture leads through regular follow-up and gather detailed customer information to pinpoint strategic opportunities.
• Schedule appointments for Business Development Managers and ensure a smooth handover process.
• Maintain accurate interaction records and lead status within Salesforce CRM according to organizational SLAs.
• Collaborate with Sales and Marketing teams to provide feedback on campaigns and lead generation strategies.

Requirements

• 1-3 years of experience in technical sales.
• Post-Secondary Diploma/Degree in Business, Commerce, Engineering, Computer Science, or a related field.
• Must be based in Mexico City to support a hybrid working model.
• Technical competence using Google Suite and Salesforce CRM.
• Strong ability to translate technical solutions to meet specific customer business requirements.

Nice to have

• Understanding of fleet management and telematics.
• Experience or knowledge of channel sales.

Culture & Benefits

• Flexible hybrid working model with home office reimbursement.
• Competitive medical and dental benefits.
• Retirement savings program and baby bonus/parental leave top-up.
• Electric vehicle purchase incentive program.
• Access to online learning and networking opportunities.