Hardware Quality Engineer (Hardware)

TL;DR

Hardware Quality Engineer (Hardware): Designing and owning the quality system for a diverse hardware ecosystem including payment terminals and POS accessories with an accent on reliability and supplier quality. Focus on performing root cause analysis, implementing CAPA/8D processes, and establishing quality gates for hardware launches.

Location: Remote (Canada) or Hybrid in Montreal or Toronto. Priority is given to candidates based in these cities or those willing to relocate.

Salary: $80,000–$110,000 CAD

Company

hirify.global is a global commerce platform that provides cloud solutions to help retail, hospitality, and golf businesses simplify and scale their operations.

What you will do

• Define and maintain the overall hardware quality strategy, including testing frameworks and acceptance criteria.
• Lead structured investigations into hardware failures and perform root cause analysis to ensure permanent resolution.
• Manage supplier performance monitoring and establish inspection plans for inbound inventory.
• Support returns triage and make data-driven disposition decisions.
• Publish recurring quality dashboards and narratives for stakeholders and leadership.

Requirements

• 7+ years of experience in hardware quality, supplier quality, or reliability engineering for devices and peripherals.
• Hands-on experience building test plans, validation protocols, and launch quality gates.
• Ability to troubleshoot hardware in the field, including networking basics and device OS logs.
• Proven track record with CAPA/8D and supplier management (audits, scorecards).
• Fluency in English as a working language.
• Must be based in Canada or be willing to relocate to Montreal or Toronto.

Culture & Benefits

• Flexible work culture with the option of fully remote work and high autonomy.
• Equity scheme allowing employees to become owners of the company.
• Flexible paid time off policy and extended healthcare benefits.
• Health and wellness benefit of $500 per year.
• Paid leave and assistance for new parents, plus mental health support services.