Account Manager II (Collections)

TL;DR

Account Manager II (Collections): Managing and recovering delinquent accounts that are three or more payments past due with an accent on skip tracing and negotiation. Focus on maintaining high-volume call standards, reducing delinquency rates, and ensuring compliance with state and federal collection laws.

Location: Must be based in Las Vegas, NV, USA

Salary: $19.50 per hour

Company

hirify.global is the nation's largest privately held auto finance company, specializing in prime to sub-prime automotive retail installment contracts.

What you will do

• Collect on accounts that are three or more payments past due.
• Perform skip tracing to locate delinquent customers and collateral.
• Negotiate payment arrangements to bring accounts current.
• Handle high-volume inbound and outbound calls in a fast-paced environment.
• Maintain accurate records and meet monthly collection goals.

Requirements

• Must be based in Las Vegas, NV
• 3+ years of backend subprime collections experience.
• Extensive knowledge of the Fair Debt Collections Practices Act (FDCPA).
• Proficiency in skip tracing techniques.
• Ability to work a flexible schedule including overtime and weekends.
• High School diploma or equivalent.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401K matching and Employee Stock Ownership Program.
• Paid vacation, sick days, and holidays.
• Career development through Westlake University and certification programs.
• Employee discounts on various services and attractions.