Account Manager (Service/Repair)

TL;DR

Account Manager (Service/Repair): Securing and maintaining service accounts and repair work, developing strong customer relationships with an accent on understanding customer needs and building capital plans. Focus on exceeding sales goals, managing service accounts, and preparing repair job proposals.

Location: Must be located in Gainesville, FL

Company

hirify.global is an equal opportunity employer committed to diversity.

What you will do

• Exceed sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manage service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants.
• Develop capital plans for customers to address their short- and long-term building needs.
• Prepare repair job proposals by estimating labor and other job costs using estimating software program.
• Prepare service contract bids, reviewing blueprints and surveying equipment when necessary.
• Respond to written and oral questions related to quoted repairs and service contracts, performing follow-up with customers on all service and repair proposals.

Requirements

• Bachelor’s degree or equivalent experience required.
• Minimum 1 year of business-to-business sales experience is required.
• Strong attention to detail with proactive follow-up skills.
• Demonstrated success in a fast-paced environment.
• Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
• Excellent time management, organizational, and presentation skills.

Nice to have

• Salesforce experience.
• Ability to read and interpret architectural and/or blueprint/drawings.

Culture & Benefits

• Medical, dental, and vision coverage.
• Flexible spending accounts (FSA) and Health savings account (HSA).
• Company-paid short- and long-term disability insurance.
• 401(k) Retirement Savings Plan with company match.
• 15 days of vacation per year and 11 paid holidays each calendar year.
• Paid sick leave and up to six weeks of paid parental leave.