Solutions Engineer (AI)

TL;DR

Solutions Engineer (AI): Driving customer success and account expansion for a high-growth AI infrastructure platform with an accent on technical onboarding, POC development, and API integration. Focus on acting as the technical face of the company, identifying growth opportunities, and translating customer needs into product intelligence.

Location: Must be based in San Francisco, CA (Hybrid) or the Americas (UTC-3 to UTC-10) for remote work.

Salary: $150,000–$250,000/year + 0.01%–0.1% equity.

Company

hirify.global is a fast-growing AI infrastructure startup providing the fastest way for developers to convert web data into LLM-ready formats.

What you will do

• Own the end-to-end customer onboarding process from contract signature to production deployment.
• Partner with the growth team to conduct technical demos and build custom POCs that close deals.
• Identify and drive account expansion opportunities by surfacing new use cases and increasing usage.
• Serve as the primary technical point of contact for QBRs, escalations, and long-term partnership management.
• Build custom integrations and technical validations to unblock prospects and accelerate sales cycles.
• Synthesize customer feedback into actionable product intelligence for the engineering and product teams.

Requirements

• 3+ years of experience in a customer-facing technical role (e.g., Solutions Engineer, Technical Account Manager).
• Strong on-camera presence with the ability to lead technical discovery and business reviews without scripts.
• Technical depth sufficient to build POCs, debug integrations, and discuss complex API architectures.
• Growth-oriented mindset focused on expansion potential and revenue impact.
• Ability to work in a high-urgency environment with rapid turnaround times for customer requests.
• US Citizenship or valid visa required for San Francisco-based roles.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage (100% for employees).
• 12 weeks of fully paid parental leave.
• $100/month wellness stipend and $1,000/year learning and development budget.
• Generous PTO policy with 15 mandatory days.
• 3 months of paid sabbatical after 4 years of service.
• 401(k) retirement plan and life/disability insurance.

Hiring process

• Application review including a note on motivation and portfolio links.
• Technical and customer scenario interview (45 min).
• Founder chat (30 min).
• Paid work trial (1–2 weeks) on a real customer engagement.