Case Management Coordinator (Client & Research Support)

TL;DR

Case Management Coordinator (Client & Research Support): Identifying and engaging top-tier industry experts for complex legal cases with an accent on delivering prompt, high-quality expert matches and cultivating a strong professional network. Focus on maintaining compliance, ensuring accuracy, and supporting effective collaboration between clients, experts, and internal teams.

Location: Fully remote, aligned with Australian time zones

Company

hirify.global is a company seeking a Case Management Coordinator to identify, evaluate, and engage top-tier industry experts for complex legal cases.

What you will do

• Act as the first point of contact for new enquiries, ensuring clients feel supported.
• Maintain and organise the Research Team’s SharePoint folders.
• Coordinate and manage Preliminary Teleconference (PTC) scheduling between lawyers and experts.
• Maintain accurate records of law firms, lawyers, and experts to support efficient workflows.
• Draft clear and comprehensive handover notes to support the Case Management team.
• Provide regular email updates to experts on matter progress.

Requirements

• Bachelor’s degree with 2+ years of relevant experience.
• Exceptionally detail-oriented and highly organised.
• Proficient in CRM systems, SharePoint, and Microsoft Office.
• Excellent written and verbal communication skills.
• Comfortable working with multicultural teams and international stakeholders.

Nice to have

• Experience in a legal or professional services environment.

Culture & Benefits

• Permanent work from home.
• Immediate hiring.
• Health Insurance Coverage for eligible locations.
• Engage in diverse sourcing projects across multiple industries.
• Access to comprehensive databases and research tools.
• Supportive team and management structure.