Senior Deal Desk Manager (AI)

TL;DR

Senior Deal Desk Manager (AI): Shaping and optimizing the end-to-end deal strategy for complex enterprise opportunities with an accent on pricing, deal governance, and cross-functional collaboration. Focus on structuring high-value transactions and driving efficiency in the quote-to-order lifecycle.

Location: Hybrid (San Francisco, CA) - Must be in the office at least three days per week

Salary: $151,200 - $180,600

Company

An AI Customer Agent company on a mission to help businesses provide perfect customer experiences through their AI agent, Fin.

What you will do

• Lead the strategic deal review process for the largest enterprise opportunities, including non-standard pricing and multi-year commitments.
• Partner with senior Sales, Finance, Product, and Legal leadership to structure deals that balance growth, margin, and customer value.
• Design and refine deal governance frameworks, pricing guardrails, approval workflows, and escalation policies.
• Drive automation and efficiency in the quote-to-order process and CPQ tooling to reduce sales cycle times.
• Translate complex deal data into commercial narratives and recommendations for executive decision-making.
• Analyze enterprise deal flow and win/loss patterns to proactively surface risks and opportunities.

Requirements

• Bachelor's Degree.
• 7+ years of experience in Deal Desk, Revenue Strategy, or Sales Operations supporting enterprise sales in high-growth SaaS or AI companies.
• Proven track record of owning end-to-end deal strategy for complex, high-value enterprise transactions.
• Advanced Excel and modeling skills, including multi-scenario economics and sensitivity analyses.
• Deep understanding of enterprise SaaS business models, pricing and packaging, and the quote-to-order lifecycle.
• Ability to influence and advise senior stakeholders across Sales, Finance, and Legal.

Nice to have

• Experience scaling an enterprise segment through significant revenue milestones.
• Familiarity with AI product pricing models and usage-based or consumption-based deal structures.
• Knowledge of software revenue recognition principles (ASC 606).
• Experience partnering with Product or Pricing teams on GTM packaging decisions.

Culture & Benefits

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Unlimited access to Claude Code and best-in-class AI tools for experimentation.
• Flexible paid time off policy and Paid Parental Leave Program.
• 401k plan with company match.
• Radically open and accepting culture focused on achieving goals through core values.