Senior Director, Services Delivery (AI)

TL;DR

Senior Director, Services Delivery (AI): Leading the Services Delivery practice across Australia and New Zealand to drive customer adoption and value realization from the Snowflake AI Data Cloud with an accent on practice strategy, commercial outcomes, and delivery excellence. Focus on scaling high-performing technical teams, managing P&L, and evolving AI-driven service offerings.

Location: AU-Sydney or AU-Melbourne

Company

Snowflake is powering the era of the agentic enterprise with its AI Data Cloud platform.

What you will do

• Define and execute the ANZ Services Delivery strategy to drive adoption and consumption of the Snowflake Data Cloud.
• Own the financial performance of the practice, including services revenue, utilization, and P&L.
• Build and lead a diverse team of technical consultants and delivery leaders across Australia and New Zealand.
• Partner with ANZ Sales and Solutions Engineering leadership to accelerate customer time-to-value.
• Evolve ANZ-specific service offerings by leveraging AI and emerging capabilities.
• Cultivate and activate delivery partners to scale capacity across the ANZ market.

Requirements

• 12+ years in professional services with a focus on data warehousing, BI, cloud solutions, or AI.
• 8+ years of leadership experience managing and scaling services delivery teams in high-growth environments.
• Deep understanding of the ANZ enterprise market, including regional go-to-market dynamics.
• Proven experience owning a P&L or practice financials with a track record of growing revenue.
• Executive-level communication skills for presenting to C-suite stakeholders.
• Strong program and project management discipline; certification preferred.

Nice to have

• Prior experience at Snowflake or a direct competitor in the data cloud/analytics space.
• Existing relationships with ANZ enterprise customers and systems integrators.
• Experience scaling professional services through partner delivery channels in Australia.
• Background in AI/ML implementation services or data platform modernization programs.

Culture & Benefits

• Opportunity to work in a high-growth environment at the forefront of the "agentic enterprise" era.
• High degree of autonomy to build and define the practice in the ANZ region.
• Support from global frameworks and a leadership team that invests in its people.
• Culture that values low-ego collaboration, experimental mindsets, and rapid innovation.