Senior Strategic Account Executive (Martech)

TL;DR

Senior Strategic Account Executive (Martech): Managing and growing business with Independent Software Vendors (ISVs) in North America with an accent on AI, messaging, voice, and email solutions. Focus on executing long-range account plans, handling high-stakes negotiations, and orchestrating cross-functional engagements to drive revenue and customer satisfaction.

Location: Remote (US). Not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Salary: $158,632 – $220,320 + commissions and equity

Company

A leading cloud communications platform empowering businesses to craft personalized customer experiences worldwide.

What you will do

• Cultivate the continued growth of key use cases for strategic Martech ISV customers, particularly in messaging and email products.
• Lead analytical and consultative sales cycles to retain business and acquire new Martech ISV customers.
• Partner cross-functionally with services, product, and finance teams to develop and execute long-range account plans.
• Act as the primary voice of the customer for internal product, finance, and carrier relations teams.
• Manage critical escalations and design account support strategies to maximize customer satisfaction and retention.
• Deliver strategic outcomes in high-stakes negotiations to ensure long-term mutual growth.

Requirements

• 5-8+ years of experience in major account or strategic sales managing quantitative, analytical products.
• Proven track record of managing business forecasts and financial models for 8-figure deals.
• Ability to influence technical leaders and build strong supportive partnerships.
• Entrepreneurial mindset with a capacity to define processes and build programs.
• Must be based in the US (excluding restricted states mentioned in location).
• Excellent verbal and written English communication skills.

Nice to have

• Previous experience in technical engineering disciplines, such as Sales Engineering or FDE.
• Deep experience working with telecom companies, SMS aggregators, or carriers.
• Domain expertise in advertising optimization, investment banking, security, or commodity trading.
• Experience with Software, SaaS, CPaaS, or PaaS.
• Demonstrable fluency in using AI for personal efficiency or wide problem analysis.

Culture & Benefits

• Competitive pay and eligibility for commissions and equity plans.
• Comprehensive health care insurance and a 401(k) retirement account.
• Generous time off, including paid sick time, personal time off, and parental leave.
• Remote-first work culture emphasizing global inclusion and connection.
• Support for volunteering and donation efforts through community initiatives.