Field Operations Program Administrator (Insurance)

TL;DR

Field Operations Program Administrator (Insurance): Coordinating and supporting field operations programs and initiatives to drive sales effectiveness with an accent on implementation planning, program tracking, and operational support. Focus on streamlining workflows, monitoring compliance, and preparing reports for leadership.

Location: Hybrid: Springfield, IL (minimum 3 days per week in office)

Salary: $66,500 - $92,000 annually

Company

A publicly traded financial services company providing insurance and financial products specifically for educators.

What you will do

• Coordinate field operations programs, initiatives, and campaigns.
• Manage implementation planning, timelines, communications, and program tracking.
• Maintain operational resources, FAQs, and program documentation.
• Monitor program processes and ensure compliance with established guidelines.
• Track program metrics, reporting, and expenses while supporting vendor coordination.
• Identify and implement process improvement opportunities to streamline workflows.

Requirements

• 3–5+ years of experience in field operations, program coordination, or sales operations.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office, specifically Excel and PowerPoint.
• Experience collaborating across cross-functional teams.
• Must be based in or able to work hybrid in Springfield, IL.

Nice to have

• Experience in insurance or financial services.
• Experience supporting field or sales organizations.
• Familiarity with survey tools, reporting platforms, or Learning Management Systems (LMS).
• Exposure to AI tools or emerging technologies.

Culture & Benefits

• Mission-driven focus on helping educators protect their current assets and prepare for the future.
• Collaborative environment working with Field Leadership, Marketing, and Sales Development.
• Corporate stability as a NYSE publicly traded company.
• Equal Opportunity Employer (EOE) commitment.