Inbound B2B Sales Representative (Ecommerce)

TL;DR

Inbound B2B Sales Representative (Ecommerce): Managing and converting warm inbound leads for a custom-branded merchandise company with an accent on consultative selling and CRM pipeline management. Focus on maximizing order values through upselling, qualifying B2B needs, and coordinating production hand-offs.

Location: Remote (Work schedule: Monday–Friday, 8:00 AM – 5:00 PM CST)

Company

A fast-growing Texas-based company specializing in premium custom-branded merchandise, including embroidered apparel and laser-etched promotional products.

What you will do

• Respond rapidly to warm inbound inquiries from business owners, qualify their needs, and close bulk orders.
• Own and manage the entire sales pipeline within the GoHighLevel (GHL) CRM to ensure prompt follow-ups.
• Achieve monthly sales targets and maximize order values through strategic upselling.
• Coordinate with fulfillment teams to confirm artwork specifications and ensure 100% order accuracy.
• Foster repeat business through high-quality consultative selling and relationship management.

Requirements

• Minimum 2 years of experience in B2B sales closing or high-volume inbound sales environments.
• Advanced, hands-on experience using GoHighLevel (GHL) CRM or similar pipeline tools.
• Exceptional written and verbal English communication skills (C1/C2 level).
• Strong consultative selling and objection handling skills.
• Reliable remote home office setup and availability to work CST business hours.

Nice to have

• Direct experience selling custom merchandise, branded apparel, or promotional products.
• Familiarity with social media-driven inbound sales workflows.
• Proven track record of high conversion rates with warm lead pipelines.

Culture & Benefits

• Permanent work-from-home arrangement.
• Uncapped bonus potential tied directly to sales performance.
• Health insurance coverage for eligible locations.
• Long-term career growth opportunities within a rapidly scaling U.S. company.