Internal Sales Support

TL;DR

Internal Sales Support (Sales): Managing inbound pricing enquiries and the quotation process with an accent on response time optimization and sales conversion. Focus on retrieving accurate account data, performing proactive follow-ups, and coordinating with account managers to maximize won business.

Location: Remote (Must align with London, UK Business Hours)

Company

hirify.global provides professional internal sales support and business framework services for product-led companies.

What you will do

• Manage the quotations inbox to ensure all pricing enquiries are addressed promptly.
• Retrieve accurate customer account details to prepare customized pricing responses.
• Perform proactive follow-ups on outstanding quotes to encourage customer conversion.
• Coordinate with account managers to hand off qualified leads and ensure seamless handover.
• Maintain precise records of all customer interactions and quotation activities in the system.
• Deliver a professional, high-quality customer experience that aligns with the company brand.

Requirements

• Previous experience in a customer support or internal sales support role.
• Strong understanding of the sales pipeline with a results-oriented mindset.
• Exceptional written and verbal English communication skills.
• High level of attention to detail when retrieving account data and preparing documents.
• Ability to manage a high volume of reactive inbound requests independently.
• Availability to work according to London (UK) business hours.

Nice to have

• Experience managing shared support inboxes.
• Experience working with CRM platforms.

Culture & Benefits

• Permanent work from home arrangement.
• Immediate hiring process.
• Health insurance coverage for eligible locations.
• Exposure to B2B sales processes and account management workflows.
• Dedicated support and training within a recognized business framework.