Senior Inbound Sales Development Representative (SaaS)

TL;DR

Senior Inbound Sales Development Representative (SaaS): Managing and qualifying inbound leads to drive high-quality sales conversations for a global gamified simulation training platform with an accent on pipeline generation and stakeholder engagement. Focus on bridging the gap between sales and marketing, optimizing lead conversion processes, and leveraging AI tools to enhance commercial workflows.

Location: Must be based in London, UK (Hybrid role).

Company

hirify.global is a global leader in gamified simulation training, providing innovative solutions to major international brands across various industries.

What you will do

• Engage with inbound leads from marketing campaigns, website enquiries, and events.
• Respond professionally to new enquiries to ensure a seamless first customer experience.
• Qualify leads by assessing organizational fit, objectives, and buying stage.
• Book high-quality discovery meetings for Business Development Directors.
• Maintain accurate records of all interactions and lead progression in CRM systems.
• Collaborate with marketing and sales teams to optimize conversion and lead management processes.

Requirements

• 2–4 years of experience in a customer-facing or commercial role, preferably in SaaS, sales, or business development.
• Fluent English (written and spoken) is required.
• Proven experience in lead qualification, follow-up management, and CRM usage.
• Ability to work flexible hours or shift patterns to support global markets, including the US.
• Strong communication skills with a service-oriented mindset.
• Ability to work in a fast-paced, high-growth environment.

Culture & Benefits

• Dynamic and social working environment with regular team activities and events.
• Opportunities for professional growth and career development within a rapidly scaling company.
• Flat, open, and collaborative organizational culture.
• Exposure to global markets and diverse professional challenges.