Account Manager (Semiconductors)

TL;DR

Account Manager (Semiconductors): Managing the market-to-cash cycle and customer relationships for new system and service business with an accent on stakeholder management and strategic account planning. Focus on negotiating customer agreements, developing integrated business proposals, and representing the voice of the customer internally.

Location: Chengdu, China

Company

hirify.global is a leading global provider of advanced lithography systems for the semiconductor industry.

What you will do

• Manage customer accounts for new system business and installed base & service (IB&S) to deepen trust and relationships.
• Develop customer-specific business strategies, account plans, and integrated business proposals (VPA).
• Negotiate and implement customer agreements, including SLAs and VPAs, ensuring value capture for over-performance.
• Coordinate business planning for system demand and timelines over a 1-2 year horizon.
• Collaborate with internal stakeholders and the Customer Team to ensure on-time delivery and alignment.
• Act as the Voice of the Customer to identify opportunities and inform target setting for CS&S.

Requirements

• Master's degree in a technical subject or Bachelor's degree with broad and deep professional experience.
• Proven experience in customer account management, preferably within the semiconductor or high-tech industry.
• Ability to independently manage stakeholders at both engineering and management levels.

Nice to have

• Business Administration or commercial education.

Culture & Benefits

• Commitment to being an Equal Opportunity Employer.
• Strong focus on inclusion and diversity within the workforce.
• Collaborative environment valuing respect regardless of background, gender, or national origin.