Systems Engineer (Microsoft Azure)

TL;DR

Systems Engineer (Microsoft Azure): Managing and troubleshooting diverse computing environments for clients with an accent on server administration, network connectivity, and cloud services. Focus on root cause analysis of workstation/server incidents and delivering high-level technical support for Office 365 and Azure.

Location: Mansfield, Nottingham, United Kingdom

Company

hirify.global is a rapidly growing technology solutions provider specializing in Cloud, Cyber Security, Networking, and Managed Services.

What you will do

• Analyze and document unfamiliar client/server and network environments to identify the quickest path to resolution.
• Perform root cause analysis for workstation and server level incidents.
• Provide technical consulting to clients on applications and computing best practices.
• Troubleshoot and resolve high-level incidents involving Office 365, Azure, and connectivity.
• Monitor and prioritize service tasks escalated from Technical Support Engineers.
• Communicate complex technical resolutions to non-technical clients clearly and effectively.

Requirements

• Bachelor’s or Technical Degree or equivalent work experience.
• 4-6+ years of experience in desktop and/or server support.
• Proficiency in Microsoft Server and Workstation Technologies.
• Knowledge and experience with Office 365 and Azure.
• Experience troubleshooting network configuration and hardware issues.
• Availability to work after hours or participate in an on-call rotation if applicable.

Nice to have

• VMWare experience.
• CompTia A+ or Network+ certifications.
• Microsoft certifications: MS-900, Az-900, or MS-102.

Culture & Benefits

• "Work hard, play hard" environment focused on career growth rather than just a job.
• Emphasis on developing valuable skills in "next generation" technology services.
• Customer-centric culture with a strong focus on engineering talent.