Sales Support Coordinator

TL;DR

Sales Support Coordinator (Sales/Operations): Enabling safe, efficient, and customer-focused operations by managing order fulfillment, logistics coordination, and CRM data quality with an accent on Salesforce administration and cross-functional collaboration. Focus on supporting regional sales teams, maintaining accurate pricing and reporting, and championing a safety-first culture across customer and manufacturing sites.

Location: Must be based in or able to work in Newcastle, Mount Thorley, or Mackay, Australia.

Company

hirify.global is a leading global manufacturer of innovative, custom-engineered products for the resources sector, committed to safety and operational excellence.

What you will do

• Champion safety-first culture by conducting audits and safety tasks on and off customer sites.
• Provide comprehensive support to the sales team, including report preparation and quotation management.
• Coordinate logistics and order fulfillment by liaising with freight teams and monitoring deliveries.
• Act as the regional Salesforce Super User, ensuring data quality and pipeline accuracy.
• Manage pricing administration and assist in the preparation of business review meetings.
• Build and maintain trust-based relationships with customers, suppliers, and internal stakeholders.

Requirements

• Right to work in Australia is mandatory.
• Proven experience in sales support, customer service, or logistics coordination.
• Strong proficiency in CRM systems, specifically Salesforce, and ERP environments.
• High attention to detail and strong organizational skills.
• Proactive, safety-focused mindset aligned with company values.
• Ability to work effectively with multiple stakeholders across different regions.

Culture & Benefits

• Safety-first work environment and mindset.
• Competitive total reward packages.
• Flexible work options.
• Education assistance and focus on learning and development.
• Paid parental leave and employee assistance program (EAP).
• Global and local recognition programs.

Hiring process

• Pre-employment checks relevant to the role.