Sales Support Specialist (SaaS)

TL;DR

Sales Support Specialist (SaaS): Supporting sales teams by managing operational and administrative tasks to drive revenue and build customer relationships with an accent on CRM management and cross-functional coordination. Focus on resolving complex requests, removing blockers, and optimizing the customer lifecycle.

Location: Hybrid (Australia)

Company

hirify.global creates smart software solutions that make construction sites more efficient, connected, and safe for design and construction professionals.

What you will do

• Manage day-to-day operational and administrative tasks to support sales teams.
• Act as the primary point of contact for complex, cross-functional requests.
• Execute critical sales processes using CRM and internal systems.
• Coordinate approvals with Legal, Finance, Customer Support, and Operations.
• Support customer onboarding and renewal processes.
• Identify recurring issues and suggest improvements to enhance sales effectiveness.

Requirements

• 1-2 years of experience in sales support, customer service, or sales operations/administration.
• Strong communication and stakeholder management skills.
• High attention to detail and excellent organizational abilities.
• Experience with CRM tools (e.g., Salesforce) and support systems.
• Understanding of sales processes and the customer lifecycle.
• Problem-solving mindset with a proactive approach.

Culture & Benefits

• Equal opportunity workplace committed to diversity, equity, and inclusion.
• Work with a global company transforming the construction industry through technology.
• Collaborative environment with a focus on customer-centric product development.