Patient Care Coordinator (Healthcare)

TL;DR

Patient Care Coordinator (Healthcare): Coordinating patient services and administrative workflows for audiological clinics with an accent on scheduling, insurance verification, and patient support. Focus on maintaining high-quality patient experiences, managing clinic logistics, and ensuring HIPAA compliance in a fast-paced medical environment.

Location: Onsite in Delray Beach & Boynton Beach, FL

Salary: $17.00-20.00 per hour

Company

hirify.global is a global leader in developing innovative hearing health solutions, including hearing aids and cochlear implants.

What you will do

• Greet patients and manage check-in/out processes with a professional attitude.
• Handle outbound calling to schedule follow-up hearing tests and consultations.
• Verify insurance benefits and obtain necessary authorizations for each patient.
• Manage patient files, intake forms, process payments, and prepare bank deposits.
• Oversee clinic inventory, order stock, and coordinate facility maintenance.
• Assist with the planning and logistics of monthly community outreach events.

Requirements

• High School Diploma or equivalent (Associates degree preferred).
• Previous customer service experience is required.
• Experience in a healthcare environment (2+ years preferred).
• Proficiency in Microsoft Office and Outlook.
• Knowledge of HIPAA regulations.

Nice to have

• Prior experience or knowledge with hearing aids.
• Experience with EMR/EHR systems.

Culture & Benefits

• Medical, Dental, and Vision insurance coverage.
• 401K plan with a company match.
• Free hearing aids for employees and discounts for qualified family members.
• Paid Time Off (PTO) and Holiday time.
• Stable daytime schedule with no nights or weekends.
• Legal Shield and Identity Theft Protection.